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SP 2285 3 Careers...LIMS Laboratory Management Systems Technical support

• 3 permanent long-term career roles available.
• Ideally based in Melbourne (Box Hill). Sydney, Brisbane and/or Auckland are also possible.
• $60-80,000 base + super + km reimbursement for own car travel. Plus bonus in the future. Higher for senior consultant.

Permanent, full time career. Multinational company. Suit enthusiastic, customer focussed professional. Implement & support LIMS. Various industries.

The company:
• Multinational company (USA), providing LIMS Software solutions for almost two decades
• Operating in over 90 countries
• Long term staff, many with over 15 years’ experience
• Sole focus is laboratory informatics, developing and supporting a suite of products to suit a wide range of industries
• Current industries serviced include: Pharmaceuticals, Environmental Testing, Contract Labs, Forensics, Mining, Metals, Oil and Gas, Forensics, Chemical/Petrochemical Process, Public Health, Clinical Research, Bioanalysis, Food, and Biobank
• Head office in Box Hill, Victoria
• Friendly professional colleagues and management
• 3 positions currently available due to retirement and growth
• Ideally you will be based from head office sharing the LIMS support with your other head office colleagues, but you may also be based in Sydney, Brisbane or Auckland
• $60-80,000 base + super + km reimbursement for own car travel.
• Higher salary if you are a senior consultant
• Paid personal time travel to customer sites. Potentially +10% of base salary.
• Be part of the company profit sharing scheme after 2 years
• Receive excellent training and mentoring prior to going on site with a customer
• Company logo shirts provided.

The job:
• Full time, permanent, long term career
• Provide after sales LIMS implementation and ongoing support
• This is an exciting role with varied responsibilities including travel throughout Australia and NZ
• Opportunities for international travel will also arise
• Analyse and document customer requirements and business process
• Translate business requirement to applications’ functional requirement
• Configure the LIMS solution to meet the customer requirements
• Deliver training courses to the customer project team
• Assist customers with their validation and testing stages appropriate to their industry
• Working with minimal supervision and providing direction to customers
• Provide excellence in customer service
• Travel and who you report to will depend on specific projects
• You will thrive working across the full lifecycle of the implementation after the user requirements have been provided
• You will be the hands-on and working closely with the client through implementation, configuration, testing, documenting, training and support
• Travel to the client site which will be part of your position description thus this role has wide variety rather than being purely an office job
• Your title will be Associate – Senior Consultant depending on your experience.

• Have ideally worked in a laboratory and/or have experience or aptitude in computer programming
• Previous LIMS or consultancy experience would be beneficial is highly desirable
• At least 5 years as a LIMS Administrator or technical consulting type role is ideal
• Tertiary qualification in Science, Engineering and/or Information Technology
• Ideal background in Technical Business Analyst / Process Engineer
• Programming in a computer language
• Understanding of database and structured query language
• Knowledge in laboratory or Quality Control processes
• Experience with delivering a LIMS
• Excellent communication (both written and verbal) in English
• Able to make technical presentations suitable to a wide variety of audiences
• High customer service focus
• Friendly and helpful attitude
• Current drivers licence and own transport
• Ability to travel as part of your job. Up to a week at a time. Up to 20 trips a year
• As you may be going on site to work sites with drug and alcohol testing requirements you will need to meet these requirements
• Professional personal presentation

More information will be made available during the recruitment process.

Send your resume as a WORD document and a brief cover letter to
Quote Job# SP2285

Phone Diana Heery on 02 8004 0261, 03 9018 9663 or 0417 068877

As this is a permanent career position, you must be an Australian citizen or permanent resident or NZ Citizen to be considered.

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