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SP 2285 3 Careers...LIMS Laboratory Management Systems Technical support

• 3 permanent long-term career roles available.
• Ideally based in Melbourne (Box Hill). Sydney, Brisbane and/or Auckland are also possible.
• $60-80,000 base + super + km reimbursement for own car travel. Plus bonus in the future. Higher for senior consultant.

Permanent, full time career. Multinational company. Suit enthusiastic, customer focussed professional. Implement & support LIMS. Various industries.

The company:
• Multinational company (USA), providing LIMS Software solutions for almost two decades
• Operating in over 90 countries
• Long term staff, many with over 15 years’ experience
• Sole focus is laboratory informatics, developing and supporting a suite of products to suit a wide range of industries
• Current industries serviced include: Pharmaceuticals, Environmental Testing, Contract Labs, Forensics, Mining, Metals, Oil and Gas, Forensics, Chemical/Petrochemical Process, Public Health, Clinical Research, Bioanalysis, Food, and Biobank
• Head office in Box Hill, Victoria
• Friendly professional colleagues and management
• 3 positions currently available due to retirement and growth
• Ideally you will be based from head office sharing the LIMS support with your other head office colleagues, but you may also be based in Sydney, Brisbane or Auckland
• $60-80,000 base + super + km reimbursement for own car travel.
• Higher salary if you are a senior consultant
• Paid personal time travel to customer sites. Potentially +10% of base salary.
• Be part of the company profit sharing scheme after 2 years
• Receive excellent training and mentoring prior to going on site with a customer
• Company logo shirts provided.


The job:
• Full time, permanent, long term career
• Provide after sales LIMS implementation and ongoing support
• This is an exciting role with varied responsibilities including travel throughout Australia and NZ
• Opportunities for international travel will also arise
• Analyse and document customer requirements and business process
• Translate business requirement to applications’ functional requirement
• Configure the LIMS solution to meet the customer requirements
• Deliver training courses to the customer project team
• Assist customers with their validation and testing stages appropriate to their industry
• Working with minimal supervision and providing direction to customers
• Provide excellence in customer service
• Travel and who you report to will depend on specific projects
• You will thrive working across the full lifecycle of the implementation after the user requirements have been provided
• You will be the hands-on and working closely with the client through implementation, configuration, testing, documenting, training and support
• Travel to the client site which will be part of your position description thus this role has wide variety rather than being purely an office job
• Your title will be Associate – Senior Consultant depending on your experience.


You:
• Have ideally worked in a laboratory and/or have experience or aptitude in computer programming
• Previous LIMS or consultancy experience would be beneficial is highly desirable
• At least 5 years as a LIMS Administrator or technical consulting type role is ideal
• Tertiary qualification in Science, Engineering and/or Information Technology
• Ideal background in Technical Business Analyst / Process Engineer
• Programming in a computer language
• Understanding of database and structured query language
• Knowledge in laboratory or Quality Control processes
• Experience with delivering a LIMS
• Excellent communication (both written and verbal) in English
• Able to make technical presentations suitable to a wide variety of audiences
• High customer service focus
• Friendly and helpful attitude
• Current drivers licence and own transport
• Ability to travel as part of your job. Up to a week at a time. Up to 20 trips a year
• As you may be going on site to work sites with drug and alcohol testing requirements you will need to meet these requirements
• Professional personal presentation



More information will be made available during the recruitment process.


HOW TO APPLY:
Send your resume as a WORD document and a brief cover letter to apply@sciencepeople.com.au
Quote Job# SP2285


Phone Diana Heery on 02 8004 0261, 03 9018 9663 or 0417 068877

As this is a permanent career position, you must be an Australian citizen or permanent resident or NZ Citizen to be considered.

More jobs and application tips on our website www.sciencepeople.com.au

As all applications generate an automatic email response, Science People recommends that candidates use a private email address and not send us job applications or correspondence from your work.

During the recruitment process Science People may do checks on you including your social media presence, reference and background checks plus sight your drivers licence and passport and a medical including a drug test.

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